Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider services

Official page read

Phone408-874-1788Published email

ProviderServices@scfhp.com

Providers and provider-office support.

Published hours

Monday–Friday, 8:30 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
California

Published service area

Santa Clara County, California; eligibility and plan requirements apply.

Santa Clara County, CA · Area source ↗

Mailing address

Santa Clara Family Health Plan, PO Box 18880, San Jose, CA 95158

General plan correspondence; not a designated claims address.

Physical address

6201 San Ignacio Ave., San Jose, CA 95119

Health plan office.

View source ↗ · Source checked 2026-10-22

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Suggest a contact correction

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

Questions to resolve

Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

Provider services