Hospitals and health systems

Santa Clara Valley Healthcare

Phone, published email, fax, addresses and the next step for your office.

12 contact routesNo directory research calls placed

patient billing

Patient Financial Services — Healthcare Access Program (HAP) financial assistance

Official page read

Phone866-967-4677Fax

408-494-7848

Completed HAP financial assistance applications.

Published email

HHSVCApp@hhs.sccgov.org

Completed HAP applications (encryption recommended).

Published hours

Monday–Friday, 8:00 a.m.–4:30 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Physical address

Patient Financial Services 770 S. Bascom Avenue San José, CA 95128

In-person help and application delivery.

County of Santa Clara Health System Patient Financial Services: HAP free/discounted care applications, help applying for Medi-Cal/Covered California, policy copies and language assistance. Fax, email or deliver completed applications with proof of identity and income.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Santa Clara Valley Medical Center

Official page read

Phone408-885-3764Fax

408-885-5170

Signed release requests.

Published email

HHS-HHSVMCHIMROI@hhs.sccgov.org

Signed release requests.

Published hours

Monday–Friday, 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
California

Mailing address

Santa Clara Valley Medical Center Health Information Management Department Release of Information 751 S. Bascom Ave., Room #1E013 San Jose, CA 95128

Mailed or hand-delivered release requests.

SCVMC Release of Information: signed Request for Release of Medical Record Information by fax (Attn: Release of Information), email, mail or in person; questions by phone. Records requested for a physician are sent at no cost.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Radiology Film/CD Library — SCVMC

Official page read

Phone408-885-6376Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Radiology films and imaging CD requests (first CD free).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Medical Staff Office (email)

Official page read

Phone

No phone listed for this route

Published email

Enterprisemedstaff@hhs.sccgov.org

Medical Staff Office questions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

SCVMC Medical Staff Office for provider questions about referrals and medical staff matters; only an email is published.

View source ↗ · Source checked 2026-10-25

Report an update

prior authorization

Authorization Center — outpatient specialty referrals

Official page read

Phone669-299-8230Fax

408-793-1892

Outpatient specialty referral forms.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Referral/authorization center for outside providers referring contracted-health-plan patients to SCVMC outpatient specialty services; submit the referral form or EpicCare Link request.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

O'Connor Hospital Wound Care Authorization Center

Official page read

Phone408-947-2804Fax

408-947-3480

Wound care referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Wound care referrals/authorizations at O'Connor Hospital.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

St. Louise Regional Hospital Wound Care Authorization Center

Official page read

Phone408-848-4949Fax

408-848-4969

Wound care referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Wound care referrals/authorizations at St. Louise Regional Hospital.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Burn Center referrals — charge nurse

Official page read

Phone408-885-6666Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Burn Center admissions, transfers and outpatient evaluation; ask for the charge nurse. The outpatient referral form is faxed to the same fax as the Authorization Center.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

NICU admissions — SCVMC

Official page read

Phone408-885-6428Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Neonatal intensive care unit admissions; ask for the attending physician.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Pediatric admissions — SCVMC

Official page read

Phone408-885-5255Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Pediatric department admissions; ask for the attending physician.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

PICU admissions — SCVMC

Official page read

Phone408-885-5260Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Pediatric intensive care unit admissions; ask for the attending physician.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Rehabilitation Center referrals — SCVMC

Official page read

Phone408-885-2032Fax

408-885-2001

Rehabilitation referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Referrals to the SCVMC Rehabilitation Center.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Santa Clara Valley Healthcare

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