Burn Center admissions, transfers and outpatient evaluation; ask for the charge nurse. The outpatient referral form is faxed to the same fax as the Authorization Center.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
Make the call count.
Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.
Have ready in your secure workspace
Plan, service area and requested date
Existing coordination or trip reference
Authorized caller details
Questions to resolve
Does this vendor administer the member’s plan?
What information is required for this request?
What confirmation and follow-up contact will be provided?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory