Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy prior auth

Security Health Plan (WI) pharmacy benefit specialist — prior authorization and formulary exceptions

Official page read

Phone877-873-5611Fax

715-221-9989

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Wisconsin

Mailing address

Security Health Plan Attn: Pharmacy Benefit Specialist 1515 North Saint Joseph Avenue PO Box 8000 Marshfield, WI 54449-8000

Pharmacy PA / formulary exception requests

Drug coverage questions, prior authorization and formulary exception requests. Optum Rx is the PBM.

View source ↗ · Source checked 2026-10-25

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Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

PBM name and the pharmacy identifiers on the card
Drug, formulation and prescription information
Prescriber details and previous review reference

Questions to resolve

Is this processed under the medical or pharmacy benefit?
What is the correct review and submission channel?
Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.