DialClerk Directory

Sendero Health Plans

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Medical management

Official page read
Phone855-297-9191Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Use the current dated preauthorization list and product rules on the provider page; this route does not establish that a service is covered. Provider administrative routing from the Quick Reference Guide revised July 13, 2026. Confirm the member’s Sendero product and contract; no statewide or county eligibility is asserted.

View source ↗ · Source checked 2026-10-22 · Provider page lists preauthorization changes effective August 1, 2026 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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