DialClerk Directory

Soleo Health

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

National Referral Team — specialty infusion referrals

Official page read
Phone844-575-1515Fax

844-797-5050

Completed Soleo referral forms

Published email

SpecialtyReferrals@SoleoHealth.com

Secure email for scanned completed referral forms

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Soleo's referral page says to fax completed referral forms (immunoglobulin, neurology, rare disease, GI/rheumatology, nutrition, ophthalmology and others) or email them to the secure address; call for questions.

View source ↗ · Source checked 2026-10-25 · Contact page — National Referral Team ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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