Health plans and insurers

Solis Health Plans

Phone, published email, fax, addresses and the next step for your office.

5 contact routesNo directory research calls placed

provider enrollment credentialing

Credentialing application status and discrepancy corrections

Official page read
Phone

No phone listed for this route

Published email

credentialing@solishealthplans.com

Credentialing application status inquiries.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Solis Health Plans, Inc., Attention Credentialing Department, 9250 NW 36 Street, Ste 400, Doral, FL 33178

Written response correcting discrepancies in a credentialing file, as instructed by the department.

The mail address is published for credentialing-error responses, not claims. Participation requires the plan’s credentialing process, Florida licensure and Medicare participation rules. 2026 Solis plan resources. Confirm the member’s product, service area and ID-card instructions; 2027 marketing pages do not establish 2026 coverage.

View source ↗ · Source checked 2026-10-22

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member services

2026 member services

Official page read
Phone844-447-6547Published hours

8 a.m.–8 p.m.; October 1–March 31 daily; April 1–September 30 Monday–Friday

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Member-specific assistance and coverage questions. A different paper-document request number appears elsewhere on the page and is not substituted. 2026 Solis plan resources. Confirm the member’s product, service area and ID-card instructions; 2027 marketing pages do not establish 2026 coverage.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Member grievances and appeals

Official page read
Phone844-447-6547Fax

833-615-9263

Published hours

8 a.m.–8 p.m.; October 1–March 31 daily; April 1–September 30 Monday–Friday

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Solis Health Plans, Inc., PO Box 524173, Miami, FL 33152

Member grievance/appeal correspondence under the page’s filing instructions.

Use the relevant determination notice and authorized-representative requirements; this is not a provider claims-payment appeal address. 2026 Solis plan resources. Confirm the member’s product, service area and ID-card instructions; 2027 marketing pages do not establish 2026 coverage.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Member expedited coverage requests

Official page read
Phone844-447-6547Fax

833-210-8141

Published hours

8 a.m.–8 p.m.; October 1–March 31 daily; April 1–September 30 Monday–Friday

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

The member page labels this fax for expedited coverage requests. Do not use it as a general provider claim fax. 2026 Solis plan resources. Confirm the member’s product, service area and ID-card instructions; 2027 marketing pages do not establish 2026 coverage.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Case management participation

Official page read
Phone833-896-3762Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

For members seeking to start or opt out of case management; participation is subject to plan criteria. 2026 Solis plan resources. Confirm the member’s product, service area and ID-card instructions; 2027 marketing pages do not establish 2026 coverage.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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