DialClerk Directory

Solis Health Plans

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Member grievances and appeals

Official page read
Phone844-447-6547Fax

833-615-9263

Published hours

8 a.m.–8 p.m.; October 1–March 31 daily; April 1–September 30 Monday–Friday

Product, plan and location

Confirm the exact product or service
Florida

Mailing address
Solis Health Plans, Inc., PO Box 524173, Miami, FL 33152

Member grievance/appeal correspondence under the page’s filing instructions.

Use the relevant determination notice and authorized-representative requirements; this is not a provider claims-payment appeal address. 2026 Solis plan resources. Confirm the member’s product, service area and ID-card instructions; 2027 marketing pages do not establish 2026 coverage.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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