Special Care Pharmacy Services

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

ZURZUVAE — specialty-pharmacy referral for Puerto Rico patients

Official page read
Phone888-727-1727Fax

787-783-2951

Published hours

The source table lists 8 a.m.-5 p.m. Atlantic; days are not specified.

Product, plan and location

Confirm the exact product or service
Puerto Rico

Mailing address

Not researched for this route

ZURZUVAE-specific prescription/referral route from Biogen’s September 2026 network form. Send the completed form and insurance materials to the selected pharmacy. NY and IA prescribers are instructed to submit electronically; all state-specific prescription requirements apply. Confirm current dispensing and payer requirements. Puerto Rico patients only, as explicitly labelled in the source table.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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