DialClerk Directory

St. Luke's University Health Network

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Business Office — billing customer service

Official page read
Phone800-218-7359Published email

billing@sluhn.org

Published hours

Monday – Friday: 8 am - 4:30 pm; Saturday: 8 am - Noon

Product, plan and location

Confirm the exact product or service
Pennsylvania · New Jersey

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 for phone payments

Menus can change. No live call verification is claimed.

Billing questions, claims, financial assistance and accepted health plans (per contact page). Phone payments 24/7: choose option 1. Local 484-526-3150. Walk-in financial counselors at each hospital.

View source ↗ · Source checked 2026-10-25 · Billing: 484-526-3150 or 1-800-218-7359, billing@sluhn.org ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Business Office — payment and correspondence mailing addresses

Official page read
Phone484-526-3150Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania · New Jersey

Mailing address
St. Luke's University Health Network Business Office P.O. Box 5489 Bethlehem, PA 18015

Patient payments (correspondence: Business Office, 801 Ostrum Street, Bethlehem, PA 18015)

Payments go to P.O. Box 5489; correspondence to 801 Ostrum Street, Bethlehem, PA 18015. Local billing line shown in phone field.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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