St. Peter's Health Partners (Trinity Health)

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

St. Peter's customer service (hospital billing)

Official page read
Phone855-652-1386Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Hospital billing questions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

St. Peter's Medical Associates billing

Official page read
Phone855-652-1443Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Physician practice (SPHP Medical Associates) bills.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Benefit advocates — St. Peter's Hospital, Samaritan / St. Mary's Campus

Official page read
Phone518-525-1565Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Benefit advocates help with Medicaid/marketplace enrollment and the Financial Assistance Program.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Benefit advocates — Albany Memorial Campus

Official page read
Phone518-525-1656Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Benefit advocate for the Albany Memorial Campus.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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