Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Location records
73 location records. Each record retains its published address and contact details.
Different source programs can refer to the same physical place. Counts describe location records and do not measure unique facilities.
Closed New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. Daily hours not published on reviewed contact page.
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Use the service-date-specific payment path for Midwest bills.
Return financial-assistance applications or ask Patient Support about the program, as stated in the application.
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Current assistance page links the reviewed English PDF. Page 1 directs applications to Accounts Receivable / Patient Support and publishes billing fax/email. Mailing address is withheld because the form prints a six-digit ZIP, 212641, for PO Box 69607 in Baltimore, MD; confirm postal details with Patient Support. PDF footer copyright 2024 is not treated as a publication date. Application requires supporting documentation and lab review.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
portal
Midwest patient bill-payment selection by date of service
Official page read
Phone
No phone listed for this route
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Official routing page separates date of service prior to 9/23/2024 (dxlink.com cn=sonicpathlab) from dates after 9/22/2024 (dxlink.com cn=sonicsml). Route through the source page and choose the correct service-date option. No payment or account access performed.
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
Make the call count.
Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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