DialClerk Directory

Equipment and supplies

Tandem Diabetes Care

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

provider services

Technical Support — t:slim and Mobi pump products

Official page read
Phone877-801-6901Published hours

24 hours a day, 365 days a year

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published as Tandem Technical Support. The same number is published for supply and pump order support during separate hours.

View source ↗ · Source checked 2026-10-25 · Healthcare-professional page lists the same number for patient Customer Care 24/7 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Order Support — supplies

Official page read
Phone877-801-6901Published hours

5 am to 5 pm (Pacific), Monday - Friday

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published as Order Support for supplies on the Tandem contact page. Shares a phone number with Technical Support.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Order Support — pump

Official page read
Phone877-801-6901Published hours

6 am to 5 pm (local time), Monday - Friday

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published as Order Support for pumps on the Tandem contact page. Prescribers are also directed to the Tandem Pump Rx Portal or a downloadable SMN for faxing to the hub, but the hub fax number is not published on the pages read.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Pump Renewals

Official page read
Phone858-935-8951Published hours

6 am to 5 pm (Pacific), Monday - Friday

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published as the Pump Renewals line on the Tandem contact page.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Corporate headquarters — San Diego

Official page read
Phone858-366-6900Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
12400 High Bluff Drive San Diego, CA 92130

Confirm the location and purpose before visiting

Published as Corporate Headquarters under Customer Support; not an order or support line for individual prescriptions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Tandem Pump Rx — statement of medical necessity and prescription order form fax

Official page read
Phone

No phone listed for this route

Fax

877-397-1217

Printed on the Tandem Statement of Medical Necessity and Prescription Order Form: "Fax both pages of completed form to Tandem Pump Rx".

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Prescriber fax for Tandem pump orders using the SMN/prescription form (form ADMF-000008). The online Tandem Pump Rx Portal is the other published route.

View source ↗ · Source checked 2026-10-25 · HCP page: prescribe through the Tandem Pump Rx Portal or download the SMN to fax directly to the hub ↗

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