Temple Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient billing customer service (dates of service on/after Oct 1, 2022)

Official page read
Phone215-606-5000Published hours

Monday through Friday, 8:30 AM to 5:00 PM

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Questions about Temple Health and Fox Chase Cancer Center bills (myTempleHealth portal). Chestnut Hill Hospital: this number for dates after Sept 2, 2023; earlier dates go to Tower Health 484-628-1000.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Legacy hospital billing — TUH campuses and Fox Chase (dates before Oct 1, 2022)

Official page read
Phone215-707-3711Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Hospital discharges at TUH Main, Jeanes, Episcopal or Northeastern Campus and Fox Chase discharges/physician billing for dates of service before October 1, 2022. Also listed as the billing inquiry line on the TUH financial assistance page.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Legacy Temple physician services billing (dates before Oct 1, 2022)

Official page read
Phone800-634-7018Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Temple physician services bills for dates of service before October 1, 2022.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance — Temple University Hospital Main Campus Financial Services

Official page read
Phone215-707-7608Published hours

7 days a week, 365 days a year

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Financial counselors (Rock Pavilion, Zone A, Office A-015) for financial assistance/charity care and insurance questions; available 7 days a week.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance — TUH Episcopal Campus Financial Services

Official page read
Phone215-707-0949Published hours

Monday-Friday 8:00 a.m. - 5:00 p.m.

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Episcopal Campus financial counselors (Medical Office Building, 3rd floor).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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