DialClerk Directory

Health plans and insurers

The Hartford (workers compensation)

Phone, published email, fax, addresses and the next step for your office.

6 contact routesNo directory research calls placed

claims

Medical bill claim inquiry and status

Official page read
Phone800-662-5814Published hours

Monday–Friday, 8 a.m.–7 p.m. Eastern

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address

Not researched for this route

Published on The Hartford Medical Pro Direct contact page. Bill submission and reconsideration use the separately identified state-specific mailing/fax destinations.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

Hartford — medical bills and reconsiderations (TX, CA, FL, NJ)

Official page read
Phone

No phone listed for this route

Fax

859-258-2239

Medical bills and reconsiderations for Texas, California, Florida and New Jersey.

Published hours

Not published in this record

Product, plan and location

workers comp
Texas · California · Florida · New Jersey

Mailing address
The Hartford, P.O. Box 14187, Lexington, KY 40512

Medical bills and reconsiderations for TX, CA, FL and NJ.

Other states have a different fax and PO box. The prior wave’s immutable official capture is reused with its original retrieval timestamp.

View source ↗ · Source checked 2026-10-22

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provider services

Hartford — workers compensation claims assistance

Official page read
Phone800-327-3636Published hours

24 hours a day, seven days a week

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address

Not researched for this route

Workers compensation claims assistance. Provider search, medical bill reimbursement and bill-status contacts are separate resources.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

Provider medical-bill submission and reconsideration — CA, FL, NJ and TX

Official page read
Phone

No phone listed for this route

Fax

859-258-2239

Published hours

Not published in this record

Product, plan and location

workers comp
California · Florida · New Jersey · Texas

Mailing address
The Hartford PO Box 14187 Lexington, KY 40512

Provider medical bills and reconsideration documents for the specified claim states.

Use the claim state to choose the destination. Medical Pro Direct requests the claim number on each page and supporting documentation; reconsideration also requires the original EOR and the reason for review.

View source ↗ · Source checked 2026-10-22

Report an update

fax claims

Provider medical-bill submission and reconsideration — all other states

Official page read
Phone

No phone listed for this route

Fax

859-258-2235

Published hours

Not published in this record

Product, plan and location

workers comp
Alabama · Alaska · Arizona · Arkansas · Colorado · Connecticut · Delaware · District of Columbia · Georgia · Hawaii · Idaho · Illinois · Indiana · Iowa · Kansas · Kentucky · Louisiana · Maine · Maryland · Massachusetts · Michigan · Minnesota · Mississippi · Missouri · Montana · Nebraska · Nevada · New Hampshire · New Mexico · New York · North Carolina · North Dakota · Ohio · Oklahoma · Oregon · Pennsylvania · Rhode Island · South Carolina · South Dakota · Tennessee · Utah · Vermont · Virginia · Washington · West Virginia · Wisconsin · Wyoming

Mailing address
The Hartford PO Box 14170 Lexington, KY 40512

Provider medical bills and reconsideration documents for the specified claim states.

Use the claim state to choose the destination. Medical Pro Direct requests the claim number on each page and supporting documentation; reconsideration also requires the original EOR and the reason for review.

View source ↗ · Source checked 2026-10-22

Report an update

pharmacy help desk

Workers compensation — Express Scripts pharmacy locator

Official page read
Phone888-289-1407Published hours

Not published in this record

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address

Not researched for this route

The Hartford identifies this number for locating an Express Scripts pharmacy for approved workers compensation prescriptions.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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