workers comp National contact — confirm product and location
Mailing address
Not researched for this route
Published on The Hartford Medical Pro Direct contact page. Bill submission and reconsideration use the separately identified state-specific mailing/fax destinations.
Provider medical-bill submission and reconsideration — CA, FL, NJ and TX
Official page read
Phone
No phone listed for this route
Fax
859-258-2239
Published hours
Not published in this record
Product, plan and location
workers comp California · Florida · New Jersey · Texas
Mailing addressThe Hartford
PO Box 14187
Lexington, KY 40512
Provider medical bills and reconsideration documents for the specified claim states.
Use the claim state to choose the destination. Medical Pro Direct requests the claim number on each page and supporting documentation; reconsideration also requires the original EOR and the reason for review.
Provider medical-bill submission and reconsideration — all other states
Official page read
Phone
No phone listed for this route
Fax
859-258-2235
Published hours
Not published in this record
Product, plan and location
workers comp Alabama · Alaska · Arizona · Arkansas · Colorado · Connecticut · Delaware · District of Columbia · Georgia · Hawaii · Idaho · Illinois · Indiana · Iowa · Kansas · Kentucky · Louisiana · Maine · Maryland · Massachusetts · Michigan · Minnesota · Mississippi · Missouri · Montana · Nebraska · Nevada · New Hampshire · New Mexico · New York · North Carolina · North Dakota · Ohio · Oklahoma · Oregon · Pennsylvania · Rhode Island · South Carolina · South Dakota · Tennessee · Utah · Vermont · Virginia · Washington · West Virginia · Wisconsin · Wyoming
Mailing addressThe Hartford
PO Box 14170
Lexington, KY 40512
Provider medical bills and reconsideration documents for the specified claim states.
Use the claim state to choose the destination. Medical Pro Direct requests the claim number on each page and supporting documentation; reconsideration also requires the original EOR and the reason for review.
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
Make the call count.
Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
Have ready in your secure workspace
Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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