Travelers (workers compensation)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Travelers — Provider Inquiry Center for workers compensation bills and claims

Official page read
Phone877-228-2758Published hours

Not published in this record

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address

Not researched for this route

Current official provider claims page. No regional service-center fax or staffed hours are inferred.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

California Northern Service Center — medical bills and records (Rancho Cordova)

Official page read
Phone800-727-3995Fax

866-871-9205

California MPN northern claim-office service center for medical bills and records; separate utilization-review fax routes are listed in the source.

Published hours

Not published in this record

Product, plan and location

workers comp
California

Mailing address
Travelers, P.O. Box 660055, Dallas, TX 75266-0055

Mailing address for all California claims, as listed in the California MPN medical-bills-and-records instructions.

Northern center also lists Walnut Creek at 800-842-7354. The official current California MPN page links this undated claim-office PDF. Provider billing questions use the separately listed 877-228-2758. Utilization-review fax numbers are different; no county boundary or service-center hours are inferred.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

California Southern Service Center — medical bills and records (Diamond Bar)

Official page read
Phone800-258-3710Fax

877-801-9677

California MPN southern claim-office service center for medical bills and records; separate utilization-review fax routes are listed in the source.

Published hours

Not published in this record

Product, plan and location

workers comp
California

Mailing address
Travelers, P.O. Box 660055, Dallas, TX 75266-0055

Mailing address for all California claims, as listed in the California MPN medical-bills-and-records instructions.

The official current California MPN page links this undated claim-office PDF. Provider billing questions use the separately listed 877-228-2758. Utilization-review fax numbers are different; no county boundary or service-center hours are inferred.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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