DialClerk Directory

TRU PACE

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

PACE claims and billing

Official page read
Phone303-665-0115Published email

pacebilling@TRUCare.org

PACE claims and billing inquiries

Published hours

Monday-Friday, 8am-4:30pm (as published; time zone not specified)

Product, plan and location

medicare · medicaid
Colorado

Published service area

Selected published ZIP codes in Adams, Boulder, Broomfield, Jefferson and Weld counties only; see program service-area list and confirm the residence ZIP. County tags do not mean every address is served.

Adams County, CO · Boulder County, CO · Broomfield County, CO · Jefferson County, CO · Weld County, CO · Area source ↗

Mailing address

Not researched for this route

Published claims and billing contact.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice