DialClerk Directory

Tufts Health Plan (Point32Health)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

fax prior auth

UM fax: Tufts Health Plan Commercial / Tufts Medicare Preferred inpatient

Official page read
Phone

No phone listed for this route

Fax

617-972-9590

Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage
Massachusetts · New Hampshire · Rhode Island

Mailing address

Not researched for this route

5/2026 chart; applies to behavioral health too. Portal preferred.

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: Tufts Health Plan Commercial / Tufts Medicare Preferred outpatient

Official page read
Phone

No phone listed for this route

Fax

617-972-9409

Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage
Massachusetts · New Hampshire · Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: Tufts Health Direct / Together inpatient and outpatient

Official page read
Phone

No phone listed for this route

Fax

888-415-9055

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: Tufts Health Direct / Together behavioral health

Official page read
Phone

No phone listed for this route

Fax

888-977-0776

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: Senior Care Options inpatient

Official page read
Phone

No phone listed for this route

Fax

617-673-0705

Published hours

Not published in this record

Product, plan and location

medicare advantage · medicaid
Massachusetts

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: Senior Care Options outpatient

Official page read
Phone

No phone listed for this route

Fax

617-673-0930

Published hours

Not published in this record

Product, plan and location

medicare advantage · medicaid
Massachusetts

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: One Care inpatient

Official page read
Phone

No phone listed for this route

Fax

857-304-6304

Published hours

Not published in this record

Product, plan and location

medicare advantage · medicaid
Massachusetts

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: One Care outpatient

Official page read
Phone

No phone listed for this route

Fax

857-304-6135

Published hours

Not published in this record

Product, plan and location

medicare advantage · medicaid
Massachusetts

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

fax prior auth

UM fax: RITogether inpatient/outpatient

Official page read
Phone

No phone listed for this route

Fax

857-304-6404

Published hours

Not published in this record

Product, plan and location

medicaid
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Help the next office

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

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For the people making the calls

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on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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