DialClerk Directory

Tufts Health Plan (Point32Health)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Tufts Health Plan commercial — provider servicing inquiries

Official page read
Phone888-884-2404Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

commercial
Massachusetts

Mailing address

Not researched for this route

Time zone is not specified on the current contact page.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Tufts Public Plans Massachusetts — provider servicing inquiries

Official page read
Phone888-257-1985Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

Rhode Island Public Plans has a separate number. Time zone is not specified on the current contact page.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Tufts Medicare Preferred HMO and Senior Care Options — provider inquiries

Official page read
Phone800-279-9022Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

medicare advantage · medicaid
Massachusetts

Mailing address

Not researched for this route

Product scope is Medicare Preferred HMO and Senior Care Options (SCO). The page does not specify a time zone.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Tufts Public Plans Rhode Island — provider servicing inquiries

Official page read
Phone844-301-4093Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

medicaid
Rhode Island

Mailing address

Not researched for this route

Time zone is not specified on the current contact page.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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