DialClerk Directory

Hospitals and health systems

UC Health (Cincinnati)

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient Financial Services customer service (billing and financial assistance)

Official page read
Phone513-585-6200Published email

pfs@uchealth.com

Published hours

Monday–Thursday 8 a.m.–6 p.m.; Friday 8 a.m.–4:30 p.m. (ET), per the page as of November 1, 2025

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address
UC Health P.O. Box 630911 Cincinnati, OH 45263-0911

Bill payments by mail

Physical address
UC Health Patient Financial Services 3200 Burnet Avenue Cincinnati, OH 45229

Patient Financial Services office

Hospital bill questions, itemized statements, payment plans and financial assistance (Financial Care Counselors) for UC Health; toll-free 800-277-0781. 24-hour pay by phone on the same numbers.

View source ↗ · Source checked 2026-10-25 · UC Health financial page lists customer service (513) 585-6200 / (800) 277-0781 ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — UC Medical Center

Official page read
Phone

No phone listed for this route

Fax

513-584-0739

Published email

UCMC-Medical-Records@uchealth.com

Published hours

Monday–Friday 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Send the completed Authorization for Release of Health Information for University of Cincinnati Medical Center records. Allow 7–10 business days.

View source ↗ · Source checked 2026-10-25

Report an update

fax other

Health information management / medical records release — Daniel Drake Center for Post-Acute Care

Official page read
Phone

No phone listed for this route

Fax

513-418-2533

Published email

Drake-Medical-Records@uchealth.com

Published hours

Monday–Friday 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Records release requests for Daniel Drake Center for Post-Acute Care.

View source ↗ · Source checked 2026-10-25

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fax other

Health information management / medical records release — West Chester Hospital

Official page read
Phone

No phone listed for this route

Fax

513-298-7765

Published email

wch-medical-records@uchealth.com

Published hours

Monday–Friday 8 a.m.–4 p.m.

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Records release requests for UC Health West Chester Hospital.

View source ↗ · Source checked 2026-10-25

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fax other

Medical record amendment requests

Official page read
Phone

No phone listed for this route

Fax

513-584-5191

Published email

FAX-Amendment@uchealth.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Submit a completed Amendment Request Form to correct a UC Health medical record (allow up to 60 days). Not for copies of records.

View source ↗ · Source checked 2026-10-25

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case management

Transfer and Physician Referral Center (TPRC)

Official page read
Phone800-558-8144Fax

513-584-1889

Published hours

24/7

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Physical address
Transfer and Physician Referral Center 234 Goodman Street Cincinnati, OH 45219

Confirm the location and purpose before visiting

For referring clinicians: patient transfers and physician-to-physician consults (identify the specialty). Local number published as 513-584-BEDS (2337).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Trauma patient transfers

Official page read
Phone513-584-2337Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

To transfer a trauma patient to UC Health (UC Medical Center Level I trauma). Same TPRC line as 513-584-BEDS.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Air Care and Mobile Care transport

Official page read
Phone800-826-8100Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Critical care air/ground transport requests (local number published as 513-584-CARE (2273)).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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