Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient Financial Services customer service (billing and financial assistance)

Official page read

Phone513-585-6200Published email

pfs@uchealth.com

Published hours

Monday–Thursday 8 a.m.–6 p.m.; Friday 8 a.m.–4:30 p.m. (ET), per the page as of November 1, 2025

Product, plan and location

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Ohio

Mailing address

UC Health P.O. Box 630911 Cincinnati, OH 45263-0911

Bill payments by mail

Physical address

UC Health Patient Financial Services 3200 Burnet Avenue Cincinnati, OH 45229

Patient Financial Services office

Hospital bill questions, itemized statements, payment plans and financial assistance (Financial Care Counselors) for UC Health; toll-free 800-277-0781. 24-hour pay by phone on the same numbers.

View source ↗ · Source checked 2026-10-25 · UC Health financial page lists customer service (513) 585-6200 / (800) 277-0781 ↗

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

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Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required

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