DialClerk Directory

Hospitals and health systems

UC San Diego Health

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient billing and insurance questions

Official page read
Phone855-827-3633

Billing and insurance questions on a UC San Diego Health bill.

Published email

askus@health.ucsd.edu

Written billing questions (do not email full clinical records).

Published hours

9 a.m. to 6 p.m. Monday to Friday

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Patient/guarantor billing and insurance questions for UC San Diego Health. Have the guarantor/account number or medical record number ready. Not for payer prior authorization.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance applications

Official page read
Phone855-827-3633

Request an application or ask financial-assistance questions.

Fax

619-471-0403

Completed financial assistance application and supporting documents.

Published email

patientfinassist@health.ucsd.edu

Completed financial assistance application and supporting documents.

Published hours

Financial assistance questions: 9 a.m. – 4:30 p.m. Monday – Friday

Product, plan and location

Confirm the exact product or service
California

Mailing address
UC San Diego Health, Financial Assistance Team 6200 Greenwich Drive, Suite 300 San Diego, CA 92122

Completed financial assistance application by mail.

Hospital financial assistance (charity care/discount) applications. Completed applications and documents go to the Financial Assistance Team by mail, fax or email. Eligibility is decided by UC San Diego Health under its current policy.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — provider continuity-of-care requests

Official page read
Phone

No phone listed for this route

Fax

619-543-7128

Provider-office continuity-of-care medical records requests on letterhead.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

A provider office may fax a continuity-of-care records request on business letterhead with patient name, date of birth and date of visit or information requested; write "STAT" at the top. Other requests use the authorization form on the page. Not for leave-of-absence or physician-certified forms.

View source ↗ · Source checked 2026-10-24

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fax other

Health information management — incoming records from external providers

Official page read
Phone619-543-6704

Help with transferring outside records into UC San Diego Health.

Fax

619-543-3287

Secure fax for records sent from external providers.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Menu guidance in the source record

Option 7 for Health Information Management

Menus can change. No live call verification is claimed.

For sending outside records to UC San Diego Health so they can be added to the patient chart. Not for requesting UC San Diego Health records.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Radiology images, walk-in records services and subpoena drop-off

Official page read
Phone619-543-5833Fax

619-543-5239

Published email

digitallibrary@health.ucsd.edu

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Physical address
200 W. Arbor Drive, Room 1-505 San Diego, CA 92103

Radiology walk-in services and subpoena drop-off.

Menu guidance in the source record

Option 4

Menus can change. No live call verification is claimed.

Radiology/imaging copies, walk-in records services and subpoena drop-off location as published on the medical records page.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

East Campus Medical Center (former Alvarado Hospital) release of information status

Official page read
Phone866-519-5449Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Status of records requests submitted to East Campus Medical Center at UC San Diego Health on or after Dec. 11, 2023. Records for care before Dec. 11, 2023 are handled by Prime Healthcare (909-657-5767 per the same page).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Inpatient hospital-to-hospital transfers (transfer coordinator)

Official page read
Phone619-543-5709Published hours

Open 24 hours

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

For referring facilities/physicians requesting an inpatient transfer to UC San Diego Health. Not for patient scheduling.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician Access Services — outpatient referrals and physician consultations

Official page read
Phone855-543-0555

Outpatient referral scheduling and physician consultation requests.

Fax

888-539-8781

Outpatient referral fax (see the page's faxing instructions).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Referring providers call to register and schedule a referred patient or to speak with a UC San Diego Health physician about a case. Referrals may also be faxed or sent through the online referral form.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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