UC San Diego Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient billing and insurance questions

Official page read
Phone855-827-3633

Billing and insurance questions on a UC San Diego Health bill.

Published email

askus@health.ucsd.edu

Written billing questions (do not email full clinical records).

Published hours

9 a.m. to 6 p.m. Monday to Friday

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Patient/guarantor billing and insurance questions for UC San Diego Health. Have the guarantor/account number or medical record number ready. Not for payer prior authorization.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial assistance applications

Official page read
Phone855-827-3633

Request an application or ask financial-assistance questions.

Fax

619-471-0403

Completed financial assistance application and supporting documents.

Published email

patientfinassist@health.ucsd.edu

Completed financial assistance application and supporting documents.

Published hours

Financial assistance questions: 9 a.m. – 4:30 p.m. Monday – Friday

Product, plan and location

Confirm the exact product or service
California

Mailing address
UC San Diego Health, Financial Assistance Team 6200 Greenwich Drive, Suite 300 San Diego, CA 92122

Completed financial assistance application by mail.

Hospital financial assistance (charity care/discount) applications. Completed applications and documents go to the Financial Assistance Team by mail, fax or email. Eligibility is decided by UC San Diego Health under its current policy.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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