Health plans and insurers

UCare

Phone, published email, fax, addresses and the next step for your office.

12 contact routesNo directory research calls placed

provider services

UCare (MN) Provider Assistance Center

Official page read

Phone612-676-3300Published email

pac@ucare.org

Published hours

8 am - 5 pm, Monday - Friday (Central)

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Claims, provider portal and other provider questions. Toll-free 1-888-531-1493. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25 · Provider Key Contacts PDF (June 2025): PAC phone, toll free and secure email ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UCare (MN) Provider Assistance Center (toll free)

Official page read

Phone888-531-1493Published hours

8 am - 5 pm, Monday - Friday (Central)

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Toll-free version of the Provider Assistance Center. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UCare (MN) Medicare Supplement plans provider support

Official page read

Phone800-221-6390Published hours

Not published in this record

Product, plan and location

medicare
Minnesota

Mailing address

Not researched for this route

For UCare Medicare Supplement plans only. Supplement claims have no UCare payer ID; they are submitted directly to Medicare. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

UCare (MN) claims attachments fax

Official page read

Phone

No phone listed for this route

Fax

612-884-2261

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Fax for claim attachments. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25 · Claims & billing page lists the same attachments fax ↗

Report an update

fax claims

UCare (MN) claims adjustments fax

Official page read

Phone

No phone listed for this route

Fax

612-884-2186

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Fax for claim adjustment requests (form on claims & billing page). UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25 · Claims & billing page lists the adjustment form fax ↗

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prior authorization

UCare (MN) utilization review — medical services

Official page read

Phone612-676-6705Fax

612-884-2499

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Medical services utilization review/prior authorization. Toll free 877-447-4384; alternate PA fax 1-866-610-7215. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25 · Provider page lists prior authorization request fax 612-884-2499 or 1-866-610-7215 ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

UCare (MN) utilization review — mental health and substance use disorder (MHSUD)

Official page read

Phone612-676-6533Fax

612-884-2033

Published email

MHSUDservices@ucare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Menu guidance in the source record

Press 3 for Providers, then 4 for the Intake Team

Menus can change. No live call verification is claimed.

MHSUD service authorizations. Toll free 833-276-1185; alternate fax 855-260-9710. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

UCare (MN) credentialing team

Official page read

Phone

No phone listed for this route

Published email

credentialinginfo@ucare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Credentialing questions. Contract questions go to providercontracts@ucare.org. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

edi clearinghouse support

UCare (MN) electronic transactions / EDI support

Official page read

Phone

No phone listed for this route

Published email

EDISupport@ucare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

UCare electronic payer ID 55413 (no payer ID for UCare Medicare Supplement). EFT/ERA questions: EFT835@ucare.org. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

transportation

UCare (MN) Health Ride transportation services

Official page read

Phone612-676-6830Published email

Health_ride@ucare.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Member transportation scheduling line listed for providers; toll free 800-864-2157. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

UCare (MN) care coordination — MSHO and MSC+

Official page read

Phone612-676-6622Published hours

Not published in this record

Product, plan and location

medicaid · dsnp
Minnesota

Mailing address

Not researched for this route

Care coordination for MSHO or MSC+ members; toll free 866-242-2497. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

UCare (MN) care coordination — UCare Connect / Connect + Medicare

Official page read

Phone612-676-6502Published hours

Not published in this record

Product, plan and location

medicaid · dsnp
Minnesota

Mailing address

Not researched for this route

Care coordination for UCare Connect or Connect + Medicare (SNBC) members; toll free 877-903-0062. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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