DialClerk Directory

UCare

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

UCare (MN) Provider Assistance Center

Official page read
Phone612-676-3300Published email

pac@ucare.org

Published hours

8 am - 5 pm, Monday - Friday (Central)

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Claims, provider portal and other provider questions. Toll-free 1-888-531-1493. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25 · Provider Key Contacts PDF (June 2025): PAC phone, toll free and secure email ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UCare (MN) Provider Assistance Center (toll free)

Official page read
Phone888-531-1493Published hours

8 am - 5 pm, Monday - Friday (Central)

Product, plan and location

Confirm the exact product or service
Minnesota

Mailing address

Not researched for this route

Toll-free version of the Provider Assistance Center. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UCare (MN) Medicare Supplement plans provider support

Official page read
Phone800-221-6390Published hours

Not published in this record

Product, plan and location

medicare
Minnesota

Mailing address

Not researched for this route

For UCare Medicare Supplement plans only. Supplement claims have no UCare payer ID; they are submitted directly to Medicare. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.

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