DialClerk Directory

UCSF Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient Financial Services — payment arrangements and financial assistance (local line and fax)

Official page read
Phone415-353-3333Fax

415-353-3914

Patient Financial Services correspondence.

Published hours

Monday–Friday, 8 a.m.–4 p.m. (Pacific)

Product, plan and location

Confirm the exact product or service
California

Mailing address
UCSF Health Patient Financial Services PO Box 885631 Los Angeles, CA 90088-5631

Patient Financial Services address as published on the billing page.

Patient Financial Services for UCSF Health bills: payment arrangements and applying for financial assistance on an outstanding balance. The toll-free 866 number is already listed as the UCSF billing line; this adds the local number, fax and mailing address. Not for insurance authorizations.

View source ↗ · Source checked 2026-10-25 · Same Patient Financial Services contact block ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial counseling

Official page read
Phone415-353-1966Published hours

Monday–Friday, 9 a.m.–5 p.m. (Pacific)

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

UCSF Health financial counselors for patients who need help with coverage and paying for care.

View source ↗ · Source checked 2026-10-25 · Financial Counseling contact ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient Estimate Program — cost estimates before care

Official page read
Phone844-678-6831Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Financial counselors in the Patient Estimate Program discuss estimated costs, options and financial planning before care.

View source ↗ · Source checked 2026-10-25 · Patient Estimate Program contact ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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