Ultimate Health Plans

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Claims status and paper medical claims — Medicare Advantage

Official page read
Phone888-657-4171

Claims questions for Ultimate Health Plans providers.

Published hours

Mon–Fri, 8:00 a.m.–5:00 p.m.

Product, plan and location

medicare advantage · dsnp
Florida

Mailing address
Ultimate Health Plans PO Box 3340 Spring Hill, FL 34611-3340

Paper medical claims and encounters (CMS-1500 / UB-04 red forms).

Ultimate Health Plans (Florida Medicare Advantage HMO and D-SNP) 2026 Quick Reference Guide, updated June 2026. Claim status and eligibility are also available on the plan's provider portal (providerportal.uhp.health). Paper claims accepted only on original CMS-1500 or UB-04 'red forms' (no handwritten or replicated forms). Not for dental, vision, behavioral health or Part D claims, which go to separate vendors.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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