DialClerk Directory

UnityPoint Health

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Billing Department — hospital and clinic bills

Official page read
Phone844-849-1260Published hours

Monday–Thursday 8 a.m.–7 p.m., Friday 8 a.m.–6 p.m. Central

Product, plan and location

Confirm the exact product or service
Iowa · Illinois · Wisconsin

Mailing address

Not researched for this route

UnityPoint hospital or clinic bill questions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Assistance team — Iowa/Illinois

Official page read
Phone833-874-4243Published email

FA_CBO_Request@unitypoint.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa · Illinois

Mailing address

Not researched for this route

Request financial assistance or check application status (Iowa and Illinois patients).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial Assistance team — Meriter (Madison, WI)

Official page read
Phone877-278-6437Published email

MSN_FA_Requests@unitypoint.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Wisconsin

Mailing address

Not researched for this route

Financial assistance for UnityPoint Health – Meriter Hospital and Clinics patients.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Patient financial counselors — Des Moines

Official page read
Phone515-241-6277Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Financial Assistance Program, Medicaid and Marketplace enrollment help for Des Moines patients.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Patient financial counselors — Cedar Rapids / Anamosa

Official page read
Phone319-369-7975Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Iowa

Mailing address

Not researched for this route

Financial counselors for Cedar Rapids and Anamosa.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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