DialClerk Directory

Hospitals and health systems

University Medical Center of El Paso

Phone, published email, fax, addresses and the next step for your office.

8 contact routesNo directory research calls placed

patient billing

Patient Financial Services — hospital billing and charity care

Official page read
Phone915-521-7900Published email

billing@umcelpaso.org

Billing inquiries

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

UMC billing / Patient Financial Services for University Medical Center of El Paso hospital accounts; the same number is listed for charity care (financial assistance) applications. Billing email is listed on the contact page. Not for El Paso Health plan member questions.

View source ↗ · Source checked 2026-10-25 · Charity care page lists Patient Financial Services phone ↗ · Contact page lists billing email ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release

Official page read
Phone915-521-7690Fax

915-521-7591

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
Medical Records Department University Medical Center of El Paso 4815 Alameda Avenue El Paso, TX 79905

Mailing medical records release requests

Menu guidance in the source record

Option 2 — Release of Medical Information (fees); option 3 — Medical Records reception

Menus can change. No live call verification is claimed.

Fax the signed authorization for release of medical records with proof of identity; requests are processed and mailed. Hospital records only — outpatient clinic records have their own lines.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Radiology / X-ray image requests

Official page read
Phone915-521-7793Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Call to obtain copies of X-ray images from UMC El Paso.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Outpatient clinic medical records — Ysleta, Dieter, Crossroads and Delta clinics

Official page read
Phone915-790-5706Fax

915-790-5717

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Records for the UMC neighborhood outpatient clinics listed (not hospital inpatient records).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Outpatient clinic medical records — Fabens clinic

Official page read
Phone915-790-5745Fax

915-521-2280

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Records for the UMC Fabens clinic.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Patient Transfer Line (physician and medical provider use)

Official page read
Phone800-473-8440Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

For physicians and medical providers arranging patient transfers to UMC El Paso. Not for patients.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Scheduling — ancillary and outpatient services

Official page read
Phone915-521-2255Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

To schedule ancillary and outpatient services (e.g., imaging, testing) at UMC El Paso.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Outpatient clinic appointment scheduling

Official page read
Phone915-790-5700Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

To schedule an appointment at any UMC El Paso outpatient clinic.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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