University Medical Center of El Paso

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Health information management / medical records release

Official page read
Phone915-521-7690Fax

915-521-7591

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address
Medical Records Department University Medical Center of El Paso 4815 Alameda Avenue El Paso, TX 79905

Mailing medical records release requests

Menu guidance in the source record

Option 2 — Release of Medical Information (fees); option 3 — Medical Records reception

Menus can change. No live call verification is claimed.

Fax the signed authorization for release of medical records with proof of identity; requests are processed and mailed. Hospital records only — outpatient clinic records have their own lines.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Radiology / X-ray image requests

Official page read
Phone915-521-7793Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Call to obtain copies of X-ray images from UMC El Paso.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Outpatient clinic medical records — Ysleta, Dieter, Crossroads and Delta clinics

Official page read
Phone915-790-5706Fax

915-790-5717

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Records for the UMC neighborhood outpatient clinics listed (not hospital inpatient records).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Outpatient clinic medical records — Fabens clinic

Official page read
Phone915-790-5745Fax

915-521-2280

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Records for the UMC Fabens clinic.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice