University of Miami Health System (UHealth)

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient Financial Services — bill questions and phone payments

Official page read
Phone305-243-2900Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Option 5 (per bill and estimate FAQ)

Menus can change. No live call verification is claimed.

Bill questions, phone payments, itemized statements and payment-plan or financial-assistance information for UHealth bills. The FAQ page lists option 5 on this number. International patients use 305-243-9100.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance — completed application submission

Official page read
Phone

No phone listed for this route

Published email

charityrequest@miami.edu

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Email completed Financial Assistance Applications and supporting documents. For program questions the page directs patients to Customer Service at 305-243-2900.

View source ↗ · Source checked 2026-10-24

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patient assistance

Financial counselor — University of Miami Hospital & Clinics and Sylvester Comprehensive Cancer Center

Official page read
Phone305-689-7079Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Financial counselor telephone listed first in the page's facility table (UM Hospital & Clinics and Sylvester); separate counselor numbers are listed for Bascom Palmer/Anne Bates Leach (305-482-4119) and UHealth Tower (305-689-3923). Table mapping is by row order on the page.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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