DialClerk Directory

Unum Dental

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Group Dental Claim Office — claims mailing address and call center

Official page read
Phone888-400-9304

Group Dental Claim Office — claims mailing address and call center

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
Group Dental Claim Office P.O. Box 80139 Baton Rouge, LA 70898-0139

Group Dental Claim Office — claims mailing address and call center

Group dental claim form; alternate phone (225) 400-9304. Unum's dental portal quick guide also directs providers needing help with claim status to the call center at 888-400-9304.

View source ↗ · Source checked 2026-10-25 · Dental portal claim-status guide: call center 888-400-9304 ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice