DialClerk Directory

US Family Health Plan

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

USFHP at Saint Vincents — contact and member assistance

Official page read
Phone800-241-4848Published email

usfamily@svcmcny.org

USFHP at Saint Vincents general contact.

Published hours

Monday–Friday, 9 a.m.–5 p.m.

Product, plan and location

tricare

Mailing address
US Family Health Plan, 530 Seventh Avenue, 10th Floor, New York, NY 10018

USFHP at Saint Vincents correspondence.

Menu guidance in the source record

Mental-health referrals, authorizations and support: option 2.

Menus can change. No live call verification is claimed.

This is the Saint Vincents administrator, not a universal national USFHP line. Its current banner says the Magellan Behavioral Health partnership ended January 1, 2026. Service-area states and time zone are not established by this contact page.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

member services

Martin’s Point USFHP — member services

Official page read
Phone888-674-8734Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

tricare

Mailing address

Not researched for this route

Administrator-specific USFHP member line. The current contact page does not establish a service-area state list or time zone; inherited state coverage is withheld.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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