DialClerk Directory

Hospitals and health systems

Valley Children's Healthcare

Phone, published email, fax, addresses and the next step for your office.

12 contact routesNo directory research calls placed

patient billing

Patient Financial Services — billing, insurance updates and financial assistance

Official page read
Phone559-353-7009Published email

patientfinservices@valleychildrens.org

Billing and insurance questions.

Published hours

Monday–Friday, 9 a.m.–4 p.m. Pacific

Product, plan and location

Confirm the exact product or service
California

Mailing address
Valley Children's Hospital 9300 Valley Children's Place Madera, CA 93636 Mailstop FP-103 Patient Financial Services

Completed financial assistance applications.

Valley Children's Patient Financial Services: billing statement questions, checking network status/updating insurance, financial assistance (charity care and discounted payment) and CCS questions.

View source ↗ · Source checked 2026-10-25 · Financial assistance contact and mailing address ↗ · Billing questions after discharge ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient Financial Services — toll-free (financial assistance)

Official page read
Phone800-956-2445Published hours

Monday–Friday, 9 a.m.–4 p.m. Pacific

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Toll-free number for Patient Financial Services financial assistance help.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Admissions counselor — during a hospital stay / Medi-Cal help

Official page read
Phone559-353-5150Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Admissions counselor for billing and coverage issues during a hospital stay (extension 35150 inside the hospital); also the Admissions Department for onsite Medi-Cal application help.

View source ↗ · Source checked 2026-10-25 · Admissions Department for Medi-Cal information ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider Assistance Line — referrals, scheduling, records, CareLink

Official page read
Phone559-353-8800Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1: referral status

Menus can change. No live call verification is claimed.

One-call line for referring providers and staff: referrals and scheduling, medical records, Epic CareLink access, imaging, lab, speaking with a specialist, physician liaison. Option 1 checks referral status.

View source ↗ · Source checked 2026-10-25 · Provider Assistance Line ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Specialty referral fax — routine

Official page read
Phone

No phone listed for this route

Fax

559-353-8888

Routine specialty referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Fax the PDF referral form for routine pediatric specialty referrals.

View source ↗ · Source checked 2026-10-25

Report an update

provider services

Specialty referral fax — urgent

Official page read
Phone

No phone listed for this route

Fax

844-466-9451

Urgent referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Fax the PDF referral form for urgent pediatric specialty referrals (also urgent Maternal Fetal Center referrals).

View source ↗ · Source checked 2026-10-25

Report an update

provider services

Maternal Fetal Center / Prenatal Diagnostic Center referrals

Official page read
Phone

No phone listed for this route

Fax

559-353-6710

Maternal fetal referrals with prenatal records.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Fax the referral form with prenatal records, insurance and any authorization.

View source ↗ · Source checked 2026-10-25

Report an update

case management

Access Center — 24/7 transfers and transport (866-353-KIDS)

Official page read
Phone866-353-5437Published hours

24/7

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Emergent referrals, speaking with a pediatric specialist and arranging emergency/inpatient transport to Valley Children's Hospital, 24/7.

View source ↗ · Source checked 2026-10-25 · 24/7 Access Center ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Referral questions — toll-free

Official page read
Phone888-824-5439Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Toll-free line for referring providers with questions on a referral (alternative to 559-353-8800).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — Release of Information desk

Official page read
Phone559-353-5414Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Release of Information desk; referring physicians with questions about accessing patient records contact HIM here.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

CareLink (Epic) access support

Official page read
Phone

No phone listed for this route

Published email

CareLink@valleychildrens.org

CareLink access questions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Email for questions about CareLink provider access to Valley Children's records.

View source ↗ · Source checked 2026-10-25

Report an update

eligibility benefits

Patient Scheduling Center

Official page read
Phone559-353-8899Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Appointment status for families and patients.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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