Valley Children's Healthcare

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider Assistance Line — referrals, scheduling, records, CareLink

Official page read
Phone559-353-8800Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1: referral status

Menus can change. No live call verification is claimed.

One-call line for referring providers and staff: referrals and scheduling, medical records, Epic CareLink access, imaging, lab, speaking with a specialist, physician liaison. Option 1 checks referral status.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Specialty referral fax — routine

Official page read
Phone

No phone listed for this route

Fax

559-353-8888

Routine specialty referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Fax the PDF referral form for routine pediatric specialty referrals.

View source ↗ · Source checked 2026-10-25

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provider services

Specialty referral fax — urgent

Official page read
Phone

No phone listed for this route

Fax

844-466-9451

Urgent referrals.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Fax the PDF referral form for urgent pediatric specialty referrals (also urgent Maternal Fetal Center referrals).

View source ↗ · Source checked 2026-10-25

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provider services

Maternal Fetal Center / Prenatal Diagnostic Center referrals

Official page read
Phone

No phone listed for this route

Fax

559-353-6710

Maternal fetal referrals with prenatal records.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Fax the referral form with prenatal records, insurance and any authorization.

View source ↗ · Source checked 2026-10-25

Report an update

provider services

Referral questions — toll-free

Official page read
Phone888-824-5439Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Toll-free line for referring providers with questions on a referral (alternative to 559-353-8800).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice