DialClerk Directory

Viatris U.S. customer relations and patient assistance

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

Viatris Patient Assistance Program — Group 1 medicines

Official page read
Phone888-417-5780

Program support for Group 1 medicines

Fax

877-427-7290

Group 1 program fax

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published as the Group 1 contact column. The page lists Group 1 medicines including Arixtra, Breyna, Clozapine, Cortifoam, Cystagon, Denavir, Dipentum, Dymista, Emsam, Felbatol, Gastrocrom, Perforomist, Pretomanid, Proctofoam HC, Tyrvaya, Wixela, Xulane and Yupelri. Check the current list before use; do not use for Group 2 medicines.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Viatris Patient Assistance Program — Group 2 medicines

Official page read
Phone888-417-5782

Program support for Group 2 medicines

Fax

866-792-7945

Group 2 program fax

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published as the Group 2 contact column. The page lists Group 2 medicines as Caduet, Epinephrine Injection, Glatiramer Acetate and Tobi products. Check the current list before use; do not use for Group 1 medicines.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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