Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
patient assistance
ViiV patient assistance — eligibility and enrollment questions
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
The program page also lists this number for Apretude and Cabenuva refills. The foundation home page lists 866-308-6486 for those refills instead; ask the program to confirm. Eligibility includes insurance, income and other restrictions; neither listing establishes approval.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
The foundation home page lists this injectable-refill number; the ViiV program page directs refills to 844-588-3288. Confirm the current route before sharing account details.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
Have ready in your secure workspace
Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
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