DialClerk Directory

Hospitals and health systems

Virginia Mason Franciscan Health

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

patient billing

Virginia Mason billing — visits on or after May 2, 2026

Official page read
Phone888-717-0197Published hours

Monday–Saturday beginning at 8 a.m.

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Billing for Virginia Mason locations for visit dates on or after May 2, 2026. Earlier visit dates use 206-223-6601.

View source ↗ · Source checked 2026-10-25 · Same billing routing ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Virginia Mason billing — visits before May 2, 2026 and Computer Credit (CCI) notices

Official page read
Phone206-223-6601TTY phone206-344-7984Published hours

Monday–Thursday, 8 a.m.–5:30 p.m.; Friday, 9 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Virginia Mason Medical Center bills for visit dates before May 2, 2026 or notices from Computer Credit, Inc.; toll-free 800-553-7803, TTY 206-344-7984. Also the number for questions about a Virginia Mason financial assistance application; Financial Navigators in Seattle help with estimates and applications.

View source ↗ · Source checked 2026-10-25 · Financial assistance application questions ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing office — all other (former CHI Franciscan) locations

Official page read
Phone866-881-0218Published hours

Monday–Thursday, 8 a.m.–8 p.m.; Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Bills and financial assistance application questions for non-Virginia Mason locations (St. Joseph, St. Michael, St. Anne, St. Clare, St. Francis, St. Elizabeth, St. Anthony, Franciscan Medical Group).

View source ↗ · Source checked 2026-10-25 · Application questions for all other locations ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial counselors — CHI Franciscan / Franciscan Medical Group self-pay discount

Official page read
Phone253-573-7320Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2

Menus can change. No live call verification is claimed.

Self-pay discount and financial counseling for former CHI Franciscan hospitals and Franciscan Medical Group (option 2; toll-free 866-779-4347, option 2).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Virginia Mason Medical Center

Official page read
Phone206-223-6975Fax

206-792-5716

Published email

virginiamasonroi@mrocorp.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address
Virginia Mason Medical Center 1100 Ninth Avenue, Mailstop A-SEAT-HIS Seattle, WA 98101

Confirm purpose before mailing

Records requests for care at Virginia Mason Medical Center (processed via virginiamasonroi@mrocorp.com).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — St. Joseph, St. Michael, St. Anne, St. Clare, St. Francis, St. Elizabeth, St. Anthony

Official page read
Phone253-426-6673Fax

253-428-8365

Published email

FHSmedicalrecords@commonspirit.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

HIM Department for the former CHI Franciscan hospitals.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — Franciscan Medical Group clinics

Official page read
Phone253-792-2400Fax

253-779-6245

Published email

fmgmedicalrecords@commonspirit.org

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

HIM Department for Franciscan Medical Group primary and specialty care clinics.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

VMFH Transfer Center (1-866-341-VMFH, 24/7)

Official page read
Phone866-341-8634Published hours

24/7

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

1 Virginia Mason Medical Center; 2 all other hospitals

Menus can change. No live call verification is claimed.

Hospital-to-hospital transfers into Virginia Mason Franciscan Health; select 1 for Virginia Mason Medical Center or 2 for all other hospitals. Emergent acute stroke transfers to VMMC use 844-220-4673.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Trauma transfer line — St. Joseph Medical Center Level II Trauma Center (855-TRAUMA6)

Official page read
Phone855-872-8626Published hours

24 hours a day, 365 days a year

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

Trauma transfer requests to St. Joseph Medical Center, Tacoma, answered by a transfer specialist 24/7.

View source ↗ · Source checked 2026-10-25 · Trauma transfer line ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Virginia Mason Medical Center Clinician Referral Center

Official page read
Phone877-333-0122Fax

800-641-9002

Referral fax form with patient demographics and insurance.

Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
Washington

Mailing address

Not researched for this route

One-stop referral line for providers referring to Virginia Mason Medical Center programs/specialists; referral fax form to 800-641-9002 with demographics and insurance.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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