Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
patient billing
Virginia Mason billing — visits on or after May 2, 2026
Virginia Mason Medical Center bills for visit dates before May 2, 2026 or notices from Computer Credit, Inc.; toll-free 800-553-7803, TTY 206-344-7984. Also the number for questions about a Virginia Mason financial assistance application; Financial Navigators in Seattle help with estimates and applications.
Bills and financial assistance application questions for non-Virginia Mason locations (St. Joseph, St. Michael, St. Anne, St. Clare, St. Francis, St. Elizabeth, St. Anthony, Franciscan Medical Group).
Menus can change. No live call verification is claimed.
Self-pay discount and financial counseling for former CHI Franciscan hospitals and Franciscan Medical Group (option 2; toll-free 866-779-4347, option 2).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
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Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
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