VITAS Healthcare

Care management and transportation

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

case management

Referral intake — hospice (phone referral)

Official page read
Phone844-535-9252

Phone in a hospice referral.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Listed on the VITAS "Refer a Patient to Hospice" page for clinicians who prefer to refer by phone instead of the online form. VITAS says it will update the referrer in approximately 30 minutes after a form is submitted.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Referral intake — hospice (24/7 admissions professional)

Official page read
Phone855-336-1418

Phone in a hospice-eligible patient referral at any hour.

Published hours

24 hours a day, 365 days a year

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The "How to refer a patient to hospice" page says a VITAS hospice admissions professional answers this number any time of day or night; have the referrer identification and the patient first and last name, phone and city/state/ZIP ready. VITAS publishes a second referral number (844-535-9252) on its Refer page; both are official, neither page marks one as obsolete.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Referral follow-up — urgent question after online referral submission

Official page read
Phone844-535-9592

Reference the referral confirmation number for immediate concerns.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Shown on the online-referral confirmation text: if there are immediate concerns after submitting, call and reference the confirmation number. Not an alternative first-contact referral line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

Have ready in your secure workspace

  • Plan, service area and requested date
  • Existing coordination or trip reference
  • Authorized caller details

Questions to resolve

  • Does this vendor administer the member’s plan?
  • What information is required for this request?
  • What confirmation and follow-up contact will be provided?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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