DialClerk Directory

Health plans and insurers

VNS Health — Health Plans

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

provider services

Health-plan Provider Services

Official page read
Phone866-783-0222Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
New York

Mailing address

Not researched for this route

Claims and billing assistance; existing authorization status is available through the provider portal. VNS Health plan administration, distinct from home-care service referrals. Confirm the plan/product and delegated benefit responsibility.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Health-plan paper claims and claim-status support

Official page read
Phone866-783-0222Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
New York

Mailing address
VNS Health, Health Plans, PO Box 4498, Scranton, PA 18505

Paper health-plan claims; excludes the separately routed covered Part D vaccine claims.

Current electronic payer ID 77073; Availity is the preferred EDI vendor. The page announces a claims-payment transition beginning January 1, 2027 and directs providers to verify Zelis enrollment. Recheck dated guidance for 2027; this entry does not substitute future routing. VNS Health plan administration, distinct from home-care service referrals. Confirm the plan/product and delegated benefit responsibility.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Written claim appeals — grievances and appeals

Official page read
Phone

No phone listed for this route

Fax

866-791-2213

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
VNS Health, Health Plans – Grievances & Appeals, PO Box 445, Elmsford, NY 10523

Written claim appeals under the health plan’s grievance/appeal process.

Coding/payment disputes must use the Provider Claim Dispute Form. Denials challenged as clinical or administrative claim appeals use this fax/mail route; do not interchange the two processes. VNS Health plan administration, distinct from home-care service referrals. Confirm the plan/product and delegated benefit responsibility.

View source ↗ · Source checked 2026-10-22

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