DialClerk Directory

VNS Health — Health Plans

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Health-plan paper claims and claim-status support

Official page read
Phone866-783-0222Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

Confirm the exact product or service
New York

Mailing address
VNS Health, Health Plans, PO Box 4498, Scranton, PA 18505

Paper health-plan claims; excludes the separately routed covered Part D vaccine claims.

Current electronic payer ID 77073; Availity is the preferred EDI vendor. The page announces a claims-payment transition beginning January 1, 2027 and directs providers to verify Zelis enrollment. Recheck dated guidance for 2027; this entry does not substitute future routing. VNS Health plan administration, distinct from home-care service referrals. Confirm the plan/product and delegated benefit responsibility.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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