Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
provider services
Referral scheduling — centralized scheduling for physician offices
Confirm the exact product or service Virginia · District of Columbia · Maryland
Mailing address
Not researched for this route
Request Records page lists phone 703-280-9800 option 5, fax 703-280-1527 and this email for patient/medical record requests (including transfer of prior records to Washington Radiology); the contact page labels the fax 'Medical Record Fax Request'.
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Call preparation · editorial guide
Make the call count.
Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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