Wellpoint (Elevance Health state plans)

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Payment dispute unit — Texas federal and state plans

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid · chip · medicare advantage
Texas

Mailing address
Wellpoint Payment Dispute Unit P.O. Box 61599 Virginia Beach, VA 23466-1599

Payment disputes

Mailed claim payment disputes/appeals for Medicaid/CHIP/Medicare; Availity payment appeal tool also available. Texas Essential commercial uses PO Box 105568, Atlanta, GA 30348-5568.

View source ↗ · Source checked 2026-10-24

Report an update

appeals grievances

Wellpoint Tennessee provider payment disputes

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Tennessee

Mailing address
Provider Dispute Unit Wellpoint P.O. Box 61599 Virginia Beach, VA 23466-1599

Provider payment disputes

Written payment disputes/appeals within 365 days of the EOP (or Availity Payment Appeal tool, or provider services 833-731-2154).

View source ↗ · Source checked 2026-10-25

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice