DialClerk Directory

PACE programs

West PACE

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

eligibility benefits

Enrollment and program information

Official page read
Phone760-280-2230Published email

info@westpace.org

General PACE information and enrollment inquiries; not a records-submission mailbox.

Published hours

Monday-Friday, 8 a.m.-4:30 p.m.; time zone not stated.

Product, plan and location

pace
California

Published service area

North County San Diego only. The official service-area page supplies a map, not a text ZIP list; confirm the residence with enrollment. The San Diego County tag does not mean countywide coverage.

San Diego County, CA · Area source ↗

Mailing address

Not researched for this route

Physical address
1706 Descanso Avenue, San Marcos, CA 92078

Physical PACE center and visit location; no application or claims mailing purpose inferred.

General enrollment and eligibility inquiries. The current site is westpace.net; the published role mailbox remains on westpace.org. Eligibility requires program assessment.

View source ↗ · Source checked 2026-10-22 · west area ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Provider Service Unit — claims status and payment

Official page read
Phone760-528-7920Published email

WestPacePSU@HC-ASO.com

Provider claims-status and payment inquiries through the program-published HC-ASO mailbox.

Published hours

Not published in this record

Product, plan and location

pace
California

Published service area

North County San Diego only. The official service-area page supplies a map, not a text ZIP list; confirm the residence with enrollment. The San Diego County tag does not mean countywide coverage.

San Diego County, CA · Area source ↗

Mailing address

Not researched for this route

Published provider claims-status/payment route. The program names a mailbox on its administration partner domain; no claim-document submission or response-time guarantee is inferred.

View source ↗ · Source checked 2026-10-22 · west area ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Quality Assurance — participant grievances

Official page read
Phone800-920-7098Published hours

Not published in this record

Product, plan and location

pace
California

Published service area

North County San Diego only. The official service-area page supplies a map, not a text ZIP list; confirm the residence with enrollment. The San Diego County tag does not mean countywide coverage.

San Diego County, CA · Area source ↗

Mailing address
Quality Assurance (QAPI) Director, Gary and Mary West PACE, 1706 Descanso Avenue, San Marcos, CA 92078

Written participant grievances, as explicitly directed in the linked grievance PDF.

The current Resources page links this grievance PDF, whose header says PACE Application Template February 2012. This is its published grievance contact, distinct from current enrollment; confirm the desk before sending documents.

View source ↗ · Source checked 2026-10-22 · west resources ↗ · west area ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice