DialClerk Directory

Zydus Pharmaceuticals (USA) Inc.

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Zydus USA — Customer Service

Official page read
Phone877-993-8779Fax

877-993-9055

Customer Service fax

Published email

customerservice@zydususa.com

Published hours

8:30 AM – 5:00 PM EST Monday-Friday

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Prompt 1

Menus can change. No live call verification is claimed.

For questions, comments or information requests about Zydus USA products and accounts. Adverse events go to Medical Affairs (prompt 2).

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Zydus USA — Medical Affairs and adverse event reporting

Official page read
Phone877-993-8779Fax

609-559-0699

Medical Affairs / Adverse Event Reporting fax

Published email

Medicalaffairs@zydususa.com

Published hours

9:00 AM – 5:00 PM EST Monday-Friday

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Prompt 2

Menus can change. No live call verification is claimed.

Zydus says to contact Medical Affairs for adverse event reporting; also the published medical-affairs route for product medical questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Zydus USA — corporate office

Official page read
Phone609-730-1900Fax

609-730-1998

Corporate office fax

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
Zydus Pharmaceuticals (USA) Inc. 73 Route 31 N. Pennington, NJ 08534

Zydus USA corporate office

Corporate switchboard; use Customer Service or Medical Affairs for product questions.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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