Medicine contacts

Cimzia

Cimzia patient and provider administrative support contacts.

Product / program source ↗ · Checked 2026-10-22

Published support routes do not establish individual eligibility, insurance coverage, reimbursement or clinical suitability.

UCB Patient Support Programs

patient assistance

UCBCares — product questions and financial-resource navigation

Official page read
Phone844-599-2273Published email

UCBCares@ucb.com

General UCBCares inquiries and financial-resource navigation; PAP application submission has its own inbox.

Published hours

Monday-Thursday, 8 a.m.-8 p.m. Eastern; Friday, 8 a.m.-5 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

General resource-navigation contact for the medicines listed on the assistance page. Program staff must confirm individual support options. This route does not establish BRIVIACT participation in the current PAP.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

UCB Patient Assistance Program — application intake

Official page read
Phone877-785-8906Fax

855-880-5262

Published email

ucb-pap@cardinalhealth.com

Completed UCB PAP application submission as directed on page 1.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
UCB, Inc. UCB Patient Assistance Program 2730 S. Edmonds Lane, Suite 300 Lewisville, TX 75067

PAP application submission only; not a corporate office or patient payment destination.

Current linked October 2026 form lists these four medicines. CIMZIA has a product-specific exclusion for government-funded healthcare coverage. NAYZILAM prescriptions require an MD or DO signature under the form’s Texas-pharmacy instructions. Submit only requested material; the form prohibits additional or unrequested medical records. Individual eligibility remains subject to program review.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

UCB Patient Assistance Program — online application entry

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published online application entry for the current PAP. The page loaded an application shell; authenticated enrollment and submission were not tested.

patient assistance

UCB Patient Assistance Program pharmacy — communications questions

Official page read
Phone877-369-6083Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page 4 lists the PAP pharmacy phone in the consent-to-receive-communications section. Its demonstrated purpose is questions about program communications; prescription, dispensing and refill routing are not established by this source.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

UCB PAP, BIMZELX Navigate and CIMplicity — authorization revocation and communications opt-out

Official page read
Phone

No phone listed for this route

Published email

PrivacyOptOut@ucb.com

Revoking the specified program authorization or opting out of its communications; PAP form also covers financial-authorization cancellation.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
UCBCares 1950 Lake Park Drive Smyrna, GA 30080

Program authorization revocation or communications opt-out only; not enrollment, claims, prescriptions or payments.

Name the relevant program and authorization or communications request using that form’s instructions. Consolidated because all three reviewed programs publish the same privacy channels. BRIVIACT is not included in this PAP-derived product scope.

provider services

CIMplicity — CIMZIA enrollment, benefits verification and provider support

Official page read
Phone866-424-6942Fax

866-949-2469

Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Currently linked form is published May 2026. Fax the completed enrollment and benefits-verification form here for medical or pharmacy benefit verification and prior-authorization support. Required provider certification and patient authorization remain necessary.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

CIMplicity — CIMZIA Nurse Navigator

Official page read
Phone844-822-6877Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

CIMZIA Nurse Navigator support, including insurance and financial-support navigation. Navigators do not provide medical advice.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

CIMplicity — CIMZIA Spanish-language Nurse Navigator

Official page read
Phone877-294-0280Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current CIMZIA nurse-support page publishes this separate Spanish-language support number. Navigators do not provide medical advice.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

CIMplicity — CIMZIA savings-card and administration reimbursement

Official page read
Phone844-277-6853Fax

908-809-6248

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
CIMplicity Savings Program P.O. Box 1089 Morristown, NJ 07962

Manual CIMZIA savings or eligible in-office administration reimbursement claims; not patient payments or PAP applications.

Current brand page still links the ©2024 form. Submit required reimbursement materials and EOB or pharmacy receipt as directed. In-office lyophilized-powder claims require patient and administering-physician enrollment. The current brand page also directs savings-card processing problems to this phone. Program review determines eligible reimbursement.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

CIMplicity Cares — CIMZIA provider portal

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Officially linked portal for CIMZIA office enrollment and program workflows. Public login page observed; no account or submission was used.

patient assistance

CIMZIA — brand-page uninsured-assistance information

Official page read
Phone866-395-8366Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current CIMZIA savings page publishes this number for uninsured patients seeking information about assistance. It is an information/referral line as published; the current UCB PAP application directs intake to 877-785-8906 with a separate fax and address.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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