Medicine contacts

Nayzilam

Nayzilam patient and provider administrative support contacts.

Product / program source ↗ · Checked 2026-10-22

Published support routes do not establish individual eligibility, insurance coverage, reimbursement or clinical suitability.

UCB Patient Support Programs

patient assistance

UCBCares — product questions and financial-resource navigation

Official page read
Phone844-599-2273Published email

UCBCares@ucb.com

General UCBCares inquiries and financial-resource navigation; PAP application submission has its own inbox.

Published hours

Monday-Thursday, 8 a.m.-8 p.m. Eastern; Friday, 8 a.m.-5 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

General resource-navigation contact for the medicines listed on the assistance page. Program staff must confirm individual support options. This route does not establish BRIVIACT participation in the current PAP.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

UCB Patient Assistance Program — application intake

Official page read
Phone877-785-8906Fax

855-880-5262

Published email

ucb-pap@cardinalhealth.com

Completed UCB PAP application submission as directed on page 1.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
UCB, Inc. UCB Patient Assistance Program 2730 S. Edmonds Lane, Suite 300 Lewisville, TX 75067

PAP application submission only; not a corporate office or patient payment destination.

Current linked October 2026 form lists these four medicines. CIMZIA has a product-specific exclusion for government-funded healthcare coverage. NAYZILAM prescriptions require an MD or DO signature under the form’s Texas-pharmacy instructions. Submit only requested material; the form prohibits additional or unrequested medical records. Individual eligibility remains subject to program review.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

UCB Patient Assistance Program — online application entry

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published online application entry for the current PAP. The page loaded an application shell; authenticated enrollment and submission were not tested.

patient assistance

UCB Patient Assistance Program pharmacy — communications questions

Official page read
Phone877-369-6083Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page 4 lists the PAP pharmacy phone in the consent-to-receive-communications section. Its demonstrated purpose is questions about program communications; prescription, dispensing and refill routing are not established by this source.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

UCB PAP, BIMZELX Navigate and CIMplicity — authorization revocation and communications opt-out

Official page read
Phone

No phone listed for this route

Published email

PrivacyOptOut@ucb.com

Revoking the specified program authorization or opting out of its communications; PAP form also covers financial-authorization cancellation.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
UCBCares 1950 Lake Park Drive Smyrna, GA 30080

Program authorization revocation or communications opt-out only; not enrollment, claims, prescriptions or payments.

Name the relevant program and authorization or communications request using that form’s instructions. Consolidated because all three reviewed programs publish the same privacy channels. BRIVIACT is not included in this PAP-derived product scope.

patient assistance

BRIVIACT and NAYZILAM — patient savings-card questions

Official page read
Phone888-786-5879Published hours

Monday-Friday, 8:30 a.m.-5:30 p.m. Eastern; Saturday, 8:30 a.m.-2 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Both current brand pages publish this patient savings-program question and discontinuation line. Commercial-insurance restrictions and product-specific caps apply; a shared contact does not make the programs interchangeable.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

BRIVIACT and NAYZILAM — pharmacist savings-card processing questions

Official page read
Phone800-364-4767Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Both brand pages place this number in their pharmacist instructions for secondary savings-card claims. Use the correct product’s current card and terms.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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