DialClerk Directory

Medicine contacts

Spinraza

Spinraza patient and provider administrative support contacts.

Product / program source ↗ · Checked 2026-10-22

Published support routes do not establish individual eligibility, insurance coverage, reimbursement or clinical suitability.

Biogen Patient Support Services

patient assistance

SPINRAZA — SMA360 support, benefits and copay navigation

Official page read
Phone844-477-4672Published hours

Monday-Friday, 8:30 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Lead Case Managers provide treatment coordination, benefits investigation and eligible financial-assistance navigation. Drug and procedure copay programs require separate enrollment; procedure restrictions apply. Includes coordination questions for enrolled SPINRAZA Mobile Lab Program patients.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

SPINRAZA — high-dose Start Form submission

Official page read
Phone844-477-4672Fax

888-538-9781

Published email

StartForm@biogen.com

Unattended inbox for SPINRAZA Start Forms only; questions use the phone line.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

High-dose Start Form SPZ-US-6326, March 2026. Complete required patient consent and HCP sections and include insurance/pharmacy cards. The provider must follow state-specific prescribing requirements.

View source ↗ · Source checked 2026-10-22 · Current homepage linking the high-dose form ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

SPINRAZA — low-dose 12 mg Start Form submission

Official page read
Phone844-477-4672Fax

888-538-9781

Published email

StartForm@biogen.com

Unattended inbox for SPINRAZA Start Forms only; questions use the phone line.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Low-dose 12 mg Start Form SPZ-US-0266v13, May 2026. Complete required consent/HCP sections; specialty-pharmacy and direct-buy workflows differ. Follow state-specific prescribing requirements.

View source ↗ · Source checked 2026-10-22 · Current homepage linking the low-dose form ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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